Privacy Policy

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Home Privacy Policy

Privacy Policy

This Privacy Policy sets out how KOII uses and protects any information that you provide when you use this website.

KOII is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified while using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

KOII may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

We are sensitive while dealing with data and information of a personal nature. By using this website and providing your personal information, you consent to the terms of this online Privacy Policy and to our processing of such personal information for the purposes explained herein.

By registering on the website or by purchasing KOII products and providing your contact details (telephone, email, mobile number, shipping address, payment-related details, etc.), you agree that this action constitutes consent, for the purposes of applicable telemarketing laws, to receive information about products and services from KOII.

You hereby consent to KOII contacting you pursuant to the business relationship established using the information you provide to us.

Data Protection

Your privacy is very important to us. We follow strict procedures to protect the security of the information and data stored on our website. The information you share is stored on secure servers with encryption and can be accessed only for official purposes. Access to servers is restricted to authorized personnel only.

Any employee found violating privacy and/or security policies related to customer data shall be subject to disciplinary action.

Registration

While registering on our website, you may be required to provide certain basic mandatory information such as your name, email address, gender, and a password. Once registration is completed, the email ID and password may be used to access your account whenever you visit the website.

Information We Collect and That You Provide

We collect information that may be anonymous or personally identifiable.

Information You Give Us

We receive and store any information you enter on our website or provide in any other way, including but not limited to:

Name
Gender
Email ID
Telephone or mobile number
Billing and shipping address
Order-related information

You may choose not to provide certain information; however, this may limit your ability to use some features of the website or place orders. Mandatory information must be provided to complete purchases.

We use this information to:

Process orders
Respond to customer requests
Customize your shopping experience
Improve our website and services
Communicate with you

Automatic Information

We receive and store certain types of information whenever you interact with our website. This may include:

IP address
Browser type
Operating system
Internet service provider
Pages viewed and browsing behavior
Referral URLs

This information helps us analyze trends, improve security, and administer the website.

SMS Communications

Upon placing an order on our website, KOII is entitled to send transactional SMS messages to your registered mobile number, irrespective of DND (Do Not Disturb) services being activated.

We may also occasionally send promotional SMS messages. By using our website, you authorize KOII to send transactional and promotional SMS communications to your registered mobile number.

Email Communications

Registration on our website entitles us to send transactional and promotional emails. Subscription to newsletters allows us to send periodic updates and offers.

If you do not wish to receive promotional emails, you may unsubscribe by clicking the “unsubscribe” link at the bottom of any email or by contacting us at sales@koii.in.

Payment Information

KOII does not store credit card, debit card, or net banking details on its servers. When you select “Pay Now,” you are redirected to a secure third-party payment gateway or your bank’s net banking page to complete the transaction.

KOII does not have access to or store any banking or card-related information, and none of our staff members are exposed to such data.

Cookies

Acceptance of cookies is not mandatory to use the website. However, cookies help provide a faster and improved shopping experience.

Cookies are small files that identify your computer as a unique user. They do not contain personal information and are free from viruses. You may configure your browser to reject cookies, though some features of the website may not function properly.

Server Logs

Each time you visit our website, servers automatically collect statistical information such as page views and navigation patterns. This data does not personally identify users and is used only to understand website usage and improve performance.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss, or misuse. Data collected on our website is stored on secure servers, and payment information is handled exclusively through encrypted SSL-enabled payment gateways.

Users are strongly advised not to share card or banking details via email or other unsecured communication channels.

You are responsible for safeguarding your account password and preventing unauthorized access to your device.

Safety and Security Tips

Protect Your Passwords

Keep your passwords confidential
Use strong passwords with letters, numbers, and symbols
Avoid using personal details in passwords
Change passwords regularly
Avoid using the same password across multiple platforms
Always log out when using public computers

Protect Your Computer

Install and update antivirus and anti-spyware software
Use a personal firewall
Avoid clicking unknown links or email attachments

Children’s Information

KOII does not knowingly collect any personally identifiable information from children under the age of 13. Since we sell babywear products, any data provided is assumed to be submitted by a parent or legal guardian.

If you believe that a child has provided personal information on our website, please contact us immediately, and we will promptly remove such data from our records.

Terms of Use, Notices & Revisions

Your use of this website and any dispute related to privacy is subject to this Privacy Policy and our Terms & Conditions, governed by the laws of India.